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<p style="margin-top: 0px; margin-bottom: 10px; padding: 0px; box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; white-space: normal; background-color: rgb(255, 255, 255);">　　为帮助考生在考后进行估分，课课家小编在考后为考生整理了网友回忆版2022下半年<span style="margin: 0px; padding: 0px; box-sizing: border-box; color: rgb(255, 0, 0);"><span style="margin: 0px; padding: 0px; box-sizing: border-box; font-weight: 700;"><a href="http://www.kokojia.com/package-210.html" target="_blank" style="margin: 0px; padding: 0px; box-sizing: border-box; cursor: pointer; text-decoration-line: none; color: rgb(51, 122, 183); background-color: transparent;"><span style="margin: 0px; padding: 0px; box-sizing: border-box; color: rgb(255, 0, 0);">信息系统项目管理师</span></a></span></span>下午真题答案(一)，希望对大家估分会有帮助。</p><p style="margin-top: 0px; margin-bottom: 10px; padding: 0px; box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; white-space: normal; background-color: rgb(255, 255, 255);">　　很多考生关注2022下半年信息系统项目管理师下午真题答案，课课家小编在考后为大家整理了网友回忆版2022下半年信息系统项目管理师下午真题(一)，答案解析请考生关注课课家<span style="margin: 0px; padding: 0px; box-sizing: border-box; color: rgb(255, 0, 0);"><span style="margin: 0px; padding: 0px; box-sizing: border-box; font-weight: 700;"><a href="http://tiku.kokojia.com/" target="_blank" style="margin: 0px; padding: 0px; box-sizing: border-box; cursor: pointer; text-decoration-line: none; color: rgb(51, 122, 183); background-color: transparent;"><span style="margin: 0px; padding: 0px; box-sizing: border-box; color: rgb(255, 0, 0);">在线题库</span></a></span></span>。</p><p style="margin-top: 0px; margin-bottom: 10px; padding: 0px; box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; white-space: normal; background-color: rgb(255, 255, 255);">　<span style="margin: 0px; padding: 0px; box-sizing: border-box; font-weight: 700;">　试题一</span></p><p style="margin-top: 0px; margin-bottom: 10px; padding: 0px; box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; white-space: normal; background-color: rgb(255, 255, 255);">　　某集团为提升企业服务水平和办公效率，通过招投标选定A公司为其开发企业协同办公管理信息系统。A公司组建了项目团队，任命小张担任项目经理，并将系统中的数据可视化模块外包给某一软件公司。</p><p style="margin-top: 0px; margin-bottom: 10px; padding: 0px; box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; white-space: normal; background-color: rgb(255, 255, 255);">　　在制定项目管理计划过程中，小张让负责研发的小陈制定沟通管理计划，作为项目管理计划的子计划。小陈认为编制沟通管理计划是一件重复性的工作，于是参考过去的项目管理计划，简单进行了修改后放入了项目计划文件夹下作为公共信息供大家查阅，完成后的沟通管理计划表如下：</p><table width="652" cellspacing="0" cellpadding="0" style="width: 604px;"><colgroup style="margin: 0px; padding: 0px; box-sizing: border-box;"><col width="125" style="margin: 0px; padding: 0px; box-sizing: border-box;"/><col width="72" style="margin: 0px; padding: 0px; box-sizing: border-box;"/><col width="125" style="margin: 0px; padding: 0px; box-sizing: border-box;"/><col width="154" style="margin: 0px; padding: 0px; box-sizing: border-box;"/><col width="176" style="margin: 0px; padding: 0px; box-sizing: border-box;"/></colgroup><tbody style="margin: 0px; padding: 0px; box-sizing: border-box;"><tr style="margin: 0px; padding: 0px; box-sizing: border-box;" class="firstRow"><td class="et2" width="125" height="65" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">沟通内容</td><td class="et2" width="72" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">沟通方法</td><td class="et2" width="125" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">沟通时间</td><td class="et2" width="154" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">参与人</td><td class="et2" width="176" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">沟通目的</td></tr><tr style="margin: 0px; padding: 0px; box-sizing: border-box;"><td class="et2" width="125" height="65" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">题每周工作例会</td><td class="et2" width="72" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">谈话</td><td class="et2" width="125" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">每周五16∶00</td><td class="et2" width="154" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">A公司项目组成员</td><td class="et2" width="176" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">汇报进度，解决遇到问</td></tr><tr style="margin: 0px; padding: 0px; box-sizing: border-box;"><td class="et2" width="125" height="65" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">方案评审</td><td class="et2" width="72" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">会议</td><td class="et2" width="125" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">阶段性</td><td class="et2" width="154" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">A公司项目组相关成员</td><td class="et2" width="176" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">&nbsp;确定方案</td></tr><tr style="margin: 0px; padding: 0px; box-sizing: border-box;"><td class="et2" width="125" height="65" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">项目阶段性总结</td><td class="et2" width="72" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">电子邮件</td><td class="et2" width="125" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">里程碑点</td><td class="et2" width="154" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">A公司主管领导、项目</td><td class="et2" width="176" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">阶段性汇报</td></tr><tr style="margin: 0px; padding: 0px; box-sizing: border-box;"><td class="et2" width="125" height="65" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">软件开发技能培训</td><td class="et2" width="72" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">在线课程</td><td class="et2" width="125" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">临时</td><td class="et2" width="154" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">A公司软件研发人员</td><td class="et2" width="176" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">提高软件研发技能</td></tr><tr style="margin: 0px; padding: 0px; box-sizing: border-box;"><td class="et2" width="125" height="65" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">项目交流会</td><td class="et2" width="72" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">电话</td><td class="et2" width="125" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">项目启动、结束时</td><td class="et2" width="154" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">A公司项目组成员，客户外包公司</td><td class="et2" width="176" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">各方了解项目情况</td></tr></tbody></table><p style="margin-top: 0px; margin-bottom: 10px; padding: 0px; box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; white-space: normal; background-color: rgb(255, 255, 255);">　　每次参加客户召集的项目沟通会，小张会根据项目组人员空闲时间临时安排参会人员。参会人员不固定，新的参会人员对之前会议需要确认的内容毫不知情，这种情况时有发生。引起客户强烈不满，沟通不好，效率也不高。</p><p style="margin-top: 0px; margin-bottom: 10px; padding: 0px; box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; white-space: normal; background-color: rgb(255, 255, 255);">　　在项目进行中，客户对数据可视化模块要求增加了新功能。经变更确认后，小张电话通知外包公司增加。新功能项目验收时发现新功能并未实现。</p><p style="margin-top: 0px; margin-bottom: 10px; padding: 0px; box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; white-space: normal; background-color: rgb(255, 255, 255);">　　【问题1】(6分)</p><p style="margin-top: 0px; margin-bottom: 10px; padding: 0px; box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; white-space: normal; background-color: rgb(255, 255, 255);">　　指出小陈制定的沟通管理计划表当中已列出内容的不合理之处。</p><p style="margin-top: 0px; margin-bottom: 10px; padding: 0px; box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; white-space: normal; background-color: rgb(255, 255, 255);">　　【问题2】(分)</p><p style="margin-top: 0px; margin-bottom: 10px; padding: 0px; box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; white-space: normal; background-color: rgb(255, 255, 255);">　　在下表中补充沟通管理过程并写出该项目在沟通管理各过程上存在的问题。</p><table width="620" cellspacing="0" cellpadding="0" height="265"><tbody style="margin: 0px; padding: 0px; box-sizing: border-box;"><tr style="margin: 0px; padding: 0px; box-sizing: border-box; height: 49pt;" class="firstRow"><td class="et2" width="166" height="49" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">沟通管理过程</td><td class="et2" width="183" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238); text-align: center;">存在问题</td></tr><tr style="margin: 0px; padding: 0px; box-sizing: border-box; height: 49pt;"><td class="et2" height="49" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238);">过程1：规划沟通</td><td class="et2" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238);"><br/></td></tr><tr style="margin: 0px; padding: 0px; box-sizing: border-box; height: 49pt;"><td class="et2" height="49" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238);">过程2：</td><td class="et2" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238);"><br/></td></tr><tr style="margin: 0px; padding: 0px; box-sizing: border-box; height: 49pt;"><td class="et2" height="49" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238);">过程3：控制沟通</td><td class="et2" style="margin: 0px; padding: 0px 5px; box-sizing: border-box; border-top-color: rgb(238, 238, 238); border-left-color: rgb(238, 238, 238);"><br/></td></tr></tbody></table><p style="margin-top: 0px; margin-bottom: 10px; padding: 0px; box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; white-space: normal; background-color: rgb(255, 255, 255);">　　【问题3】(8分)</p><p style="margin-top: 0px; margin-bottom: 10px; padding: 0px; box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; white-space: normal; background-color: rgb(255, 255, 255);">　　(1)请指出常用的沟通方法一般分为几类?</p><p style="margin-top: 0px; margin-bottom: 10px; padding: 0px; box-sizing: border-box; color: rgb(51, 51, 51); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; white-space: normal; background-color: rgb(255, 255, 255);">　　(2)案例中沟通管理计划表中所提到的沟通方法分别属于哪类沟通?</p><p style="margin-top: 0px; margin-bottom: 10px; 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论坛站务软件水平考试华为认证计算机等级PMP认证思科认证Photoshop3DMAX编程语言移动开发系统运维产品运营淘宝营销办公软件Ps修图云计算大数据摄影就业